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Failed to activate new sim via web portal. phone says to go back to web portal

Failed to activate new sim via web portal. phone says to go back to web portal

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Spectator

Failed to activate new sim via web portal. phone says to go back to web portal

Hi,

 

I was trying to activate a new boost SIM card and port my existing non telstra number.

I get an email in the end saying my activation was not successful and call Boost Support.

When calling boost support, I get a IVR which tells me to use live chat or speak to support.

Live chat is not available and support phone redirects me to the web portal.

 

Appreciate some help.

 

Thanks,