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Every payment method I try to use is getting declined.

Every payment method I try to use is getting declined.

Amateur (LVL:1)

Every payment method I try to use is getting declined.

I recently got my Iphone 5s in the mail and I was really excited to use it,but I ran into a problem when it came to paying for the monthly service, that problem is that whatever payment method I use us declined. I tried to use my debit card and my mothers debit card,and both were declined. I called Boost yesteday and they told me that there was "insuffivent funds on the card" (which is wrong because I know that I have more than enough money on my card to pay for it.) I even called my bank to check if there was any blocks on my card and there wasn't. Any advice on what to do in order to resolve this issue?

1 REPLY 1
Moderator

Re: Every payment method I try to use is getting declined.

Hi @edobbs0916

You have posted on the Boost Mobile Australia Community. I suggest you head over to Boost USA for assistance.

Good luck!

Regards
Deanna

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