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EOFY discount not applied

EOFY discount not applied

linniebin
Rookie (LVL:4)

EOFY discount not applied

Hi Guys, i bought a sim in woolies on sat eve and set it up. I then topped up the $300 recharge which you have on offer for $250 but i've been charged $300?

5 REPLIES 5
linniebin
Rookie (LVL:4)

Re: EOFY discount not applied

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Seriously guys do you have anyone manning your helpline? 40 mins is a joke and im still waiting...

linniebin
Rookie (LVL:4)

Re: EOFY discount not applied

A9A56D6C-E43D-40C3-B27B-5662FCEAB2A4.png

Guys i've waited a bit too long to speak with someone about this issue. I expect i'll be contacted in due course or i'll have to take this further.

pvandenh
Community Founder

Re: EOFY discount not applied


@linniebin wrote:

Hi Guys, i bought a sim in woolies on sat eve and set it up. I then topped up the $300 recharge which you have on offer for $250 but i've been charged $300?


That promo you speak of, is for when you buy the sim pack (and have it delivered) from Boost website directly.

It is not a "recharge" promo, as such.


* I am a Boost Australia customer. This is a peer to peer community where users help each other.

linniebin
Rookie (LVL:4)

Re: EOFY discount not applied

It's on your website as a recharge option. Fix this or ill have to report to ACCC

linniebin
Rookie (LVL:4)

Re: EOFY discount not applied

AFD5317B-9BEA-4F46-B232-035F285C8744.png

Sort it out guys!!!