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EOFY discount not applied

EOFY discount not applied

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Rookie (LVL:4)

EOFY discount not applied

Hi Guys, i bought a sim in woolies on sat eve and set it up. I then topped up the $300 recharge which you have on offer for $250 but i've been charged $300?

5 REPLIES 5
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Rookie (LVL:4)

Re: EOFY discount not applied

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Seriously guys do you have anyone manning your helpline? 40 mins is a joke and im still waiting...

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Rookie (LVL:4)

Re: EOFY discount not applied

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Guys i've waited a bit too long to speak with someone about this issue. I expect i'll be contacted in due course or i'll have to take this further.

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Community Founder

Re: EOFY discount not applied


@linniebin wrote:

Hi Guys, i bought a sim in woolies on sat eve and set it up. I then topped up the $300 recharge which you have on offer for $250 but i've been charged $300?


That promo you speak of, is for when you buy the sim pack (and have it delivered) from Boost website directly.

It is not a "recharge" promo, as such.

 


This community forum is for Boost Australia queries only. I am a Boost customer, and my comments are purely voluntary. For Boost Support please contact PH 1258881 or https://livechat.boost.com.au/

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Rookie (LVL:4)

Re: EOFY discount not applied

It's on your website as a recharge option. Fix this or ill have to report to ACCC

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Rookie (LVL:4)

Re: EOFY discount not applied

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Sort it out guys!!!