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Can't port from Telstra

Can't port from Telstra

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Amateur (LVL:1)

Can't port from Telstra

Hi,

 

I've purchased a boost sim to move my number from telstra but when I go to activate I get told that I need to speak to someone and get sent an SMS to go to the live chat app page. But the live chat never loads doens't seem to matter what browers I use

 

If I call the support number I keep getting sent back to the live chat app page that wont load

 

Regards,

Grant

1 REPLY 1
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Community Founder

Re: Can't port from Telstra


@gcilento wrote:

But the live chat never loads doens't seem to matter what browers I use

 

 


If you aren't seeing the orange button on the help page to message support, maybe you have got an adblocker stopping the button loading properly.

* I am a Boost Australia customer. This is a peer to peer community where users help each other.