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Boost sim still not activated

Boost sim still not activated

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Amateur (LVL:1)

Boost sim still not activated

I activated my boost sim on Friday and I received an SMS saying that it should take 24, it has still not activated and I am still waiting, I activated the sim from my phone. also can't call support since I have no service.

4 REPLIES 4
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Community Founder

Re: Boost sim still not activated

Boost support would be best placed to see what has happened with your service.

You can call Boost Australia support for free from any phone.

PH: 1800 100 933

 


This community forum is for Boost Australia queries only. I am a Boost customer, and my comments are purely voluntary. For Boost Support please contact PH 1258881 or https://livechat.boost.com.au/

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Moderator
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Spectator

Re: Boost sim still not activated

1800 number is not available from this stupid boost SIM card that still isn't registered. Had I known it was going to take this long I would not have wasted my time and money. This is an absolute joke and I even registered with the new number that came with the SIM I purchased so why can't boost get there act together?  Every other carrier can activate a SIM in under 4 hrs. Time is money and boost is a waste of it, time to contact the ombudsmen and seek retribution for lost income.

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Spectator

Re: Boost sim still not activated

This has been the worst mobile network experience I've ever had.

First I purchased a $30 sim card online for $15 - 7 days ago... it has not even been shipped yet!!!!...

Other mobile networks like Vodaphone express post their Mobile sim cards on the same day!!!!!

I requested a refund with the compliance manager's email... still no response..

So then I went and bought a Boost $30 sim card starter kit (in case I get my refund) yesterday from Big W.

I registered my new Boost Mobile sim card and receieved a new number - I then got an sms claiming it would take less than 4 hours to activate..   it's now been 15 hours and it's still not active...

I've read in this forum to call the 1800 number to speak to customer support.. how the hell can you do that when the sim is not active!!!!

What the hell is going on with this company????????