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ACTIVATING TAKES MORE than a week!!

ACTIVATING TAKES MORE than a week!!

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Rookie (LVL:4)

ACTIVATING TAKES MORE than a week!!

I have no idea it takes more than 9 days to transfer a number from vodafone and still going!

Everytime I call the customers service, they just transfer you to some so called tech team and you just wait on the phone for a long time. 

Last i called, they had me wait for an hour.

the day i transfered my number they say to wait for 4-24 hours

and it was not working, i called they say you have to wait for another 4-24 hours

i wait for two days more and it still not working

i called again, they didnt tell the problem and they dont tell you how to fix it but i was "prioritised" and have to wait 4-24hours

the next day still nothing, i reached out again, only this time i have to wait 24- 48hour and someone is going to call me!

guess what? no one called for another two days.

can i just plz ask WHAT IS THIS? YOU HAVE SOME ONE POSTING STUFF ON YOUR INSTAGRAM ACCOUNT AND NO ONE IS ACTUALLY WORKING?  

 

1 REPLY 1
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Spectator

Re: ACTIVATING TAKES MORE than a week!!

ACTIVATION TAKING FOR EVER

I too have ordered 2 x $150 80GB sims on 17/12/19 for my kids and was advised it would take up to 48 hours to activate and transpose the numbers from Vodafone to Boost. It is now closer to 60 hours and nothing has happened. I am still waiting!!!!

 

Is anyone working in the IT department to resolve these concerns?

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