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how to get your number back after 8 months?

how to get your number back after 8 months?

Rookie (LVL:3)

how to get your number back after 8 months?

I have been outside Australia for more than 8 months now, I have just found out that my mob number has been disconnected. Is it possible to get my number back and how? Any help is appreciated. I have had that number for many many years.
3 REPLIES 3
Champion (LVL:1)

Re: how to get your number back after 8 months?

It will automatically disconnect 6 months after the last recharge. The only chance of getting back is to call support. It typically will go into quarantine for 6-12 months, in this time the previous owner can request it back from the same provider under some conditions. So they might be able to do a reconnection or it that way.
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Rookie (LVL:3)

Re: how to get your number back after 8 months?

Thanks for your quick reply.
Do you know who I need to call to request my phone number? I have called boost mobile help support however they were not able to tell me how to do that, they only said that the number is disconnected.

Champion (LVL:1)

Re: how to get your number back after 8 months?

Maybe try head office and ask to speak to a supervisor. 02 9299 9655

It is a hard one because they aren’t required to retrieve it from quarantine and depending on the exact conditions may not be able to recover it at all.
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