Hi All. Wondering if anyone can please help? I joined Boost yesterday and after having spoken to Friend's who also use Boost, they have Wifi calling on their iPhone 6 yet for some reason I don't have Wifi calling. Are we supposed to have Wifi calling on Boost or is it only available to certain Customer's? I've spoken to Boost Support and no one can give me a definitive answer on this. I've been through all the troubleshooting and still my iPhone 6 says telstra Mobile Network and not Telstra Wifi calling Network. can anyone advise please? I'm unsure where to go from here seen's I get no answers from Boost Customer Service. Thanks for your help.
Someone else may be along soon who can help you our more, but my suggestions are to make sure you are following the steps outlined here to enable wifi calling on your device.
You will also need to make sure your device has the latest software updates!
I'm a bit late to the party but I can confirm wifi calling on Boost works for at least the iPhone 6 and Pixel 2.
I'm not entirely impressed with wifi calling, I find it drops calls on a regular basis.
I haven't tried WiFi Calling yet on my phone as I have good mobile coverage at home (plus I need to upgrade my phone - in process).
Sebastian was having problems holding calls on WiFi Calling. You do need to make sure that you keep "out of coverage" of the basestation while making a call using WiFi Calling, otherwise the phone may switch to the basestation and drop the WiFi call. I have experienced this while demonstrating WiFi calling to a customer (on their phone). This may have been Sebastian's problem.
According to Whirlpool's Telstra VoWiFi FAQ:
Can VoWiFi calls hand off between the mobile network and Wi-Fi? VoWiFi provides call continuity between VoLTE.
If you are talking outside on VoLTE and move indoors,
in a corner of your house with no LTE coverage then you seamlessly switch to VoWiFi.
When you move outdoors then you switch back to VoLTE.
This happens without the you or the other party even knowing.
So, in theory it shouldn't "drop out". But this is the only thing I've read on the matter. But if it doesn't work this way it's pretty useless! Unless of course you have absolutely no mobile signal.