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Unable to find any help on Chat

Unable to find any help on Chat

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Spectator

Unable to find any help on Chat

Trying to activate a SIM and port my number from Telstra. Automatically redirect me to a chat, unfortunately for more than two days I'm waiting for a team member to contact me...any idea why this is or is it something common with the service provider 

 

1 REPLY 1
Community Founder

Re: Unable to find any help on Chat

From the help page....

 

If you are porting from Telstra to Boost, you’ll need a special blank SIM. Please message us by clicking “Message Us” on our Help page to request one.

 


This community forum is for Boost Australia queries only. I am a Boost customer, and my comments are purely voluntary. For Boost Support please contact PH 1258881 or https://livechat.boost.com.au/