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SMS

SMS

Rookie (LVL:3)

SMS

Hi, I have recently ported my Telstra number over to Boost on my iPhone. My son also has an iPhone he is with boost as well. We are both on the $20 prepaid plan. I can text to everyone except my son I can call everyone including my son I can text my wife who is with Optus fine but I can't text my Son, when I try texting my son it just keeps saying not delivered. My son can text me with easy. I have reset my device. Does anyone know what the problem is here. 

 

Thanks Steve 

5 REPLIES 5
Professional (LVL:1)

Re: SMS

 

G'day Steve, Maybe this link might help

 

https://support.apple.com/en-au/HT204065

 

Rookie (LVL:3)

Re: SMS

Thank you, for your reply. It is not as if I can't send text messages I just can't send them to my son everyone else I send easily. 

Professional (LVL:1)

Re: SMS

Yeah Steve

 

it's a mystery to me, most of my family and a few friends have iPhones and I have never any problems

 

I will do a bit more research for you

Community Founder

Re: SMS

Maybe it is something to do with imessage?

 


This community forum is for Boost Australia queries only. I am a Boost customer, and my comments are purely voluntary. For Boost Support please contact PH 1258881 or https://livechat.boost.com.au/

Community Manager

Re: SMS

I would recommend completely turning off iMessage for a period of no less than 24 hours then turning it back on again. As you are both iPhone users it is the likely cause and I have had similar wierd issues with this myself after upgrading my device or switching numbers.

 

What this does is it forces the iMessage service to reset and start from scratch. If you disable it for a short time it will not reset properly, I assume due to some kind of cached config file or something.