Im sorry to hear of the troubles you have encountered with your Boost SIM delivey.
Subject to stock availability and your delivery location, you should normally receive your order within the following business days:
For security reasons, you’ll need to show the same ID you used to order online when accepting your delivery from courier.
If you aren’t at home when your order is delivered, it’ll be taken to Australia Post and you’ll have to make arrangements (at your cost) to collect it. We’ll leave a card with the details of where it is and your order number.
To get further assistance with your order, please contact our Customer Care team on 125 8881 (8am-9pm, 7 days) or via live chat (24hrs, 7 days).