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Boost mobile app won't work

Boost mobile app won't work

steveboost
Rookie (LVL:3)

Boost mobile app won't work

I'm on the older pre paid plan and installed Boost Mobile app but it won't work. See screenshot. Anyone experiencing a similar issue? Solutions?Screenshot_20210729-210343.jpg

 

1 REPLY 1
pvandenh
Community Founder

Re: Boost mobile app won't work

If you haven't had your plan migrated to the new system yet, then that is the correct app (though it needs wifi turned off). That icon in the top left is wifi, yes? Or maybe hotspot? That may be the issue.

 

Alternatively, you can get the same information via dialling #111# and following the screen prompts.


* I am a Boost Australia customer. This is a peer to peer community where users help each other.