I bought an unlocked Telstra 4GX modem to provide wifi internet access to an Android tablet (Samsung).
I bought a Boost sim at Aust Post and the next day activated it, charged it with 12 months credit, and enabled autorecharge. I received anemail saying:
Thanks for joining Boost. Your number xxxxxxxxxx, has been activated and you're ready to go.
YOUR NEW PLAN
Phone number | xxxxxxxxxx |
Plan name | Boost Anytime Ultra |
The tablet connects to the sim, but then says "sign in to wifiSSID", and it takes me to a Boost webpage. This page says I am out of credit.
There is a $200 pending transaction on my card - I did the activation last week.
The help line is useless as it insists on starting a messaging chat which I can't do on the modem.
How do I get to speak to someone to sort this out?
